“The tools for dialogue are in our pockets as never before, yet the social media we speak through has been capitalised and weaponised to such an extent that, for too many, social media speaks for us and speaks badly. Some marginalised communities embrace a new power to film and fight unacceptable realities, energising the same platforms. Yet, the rise of hate speech, social media’s treacherous shadow, threatens to hollow out democracy, tweet by Trumpian tweet. Until social media platforms reform, we are free to step back from being triggered and respond by de-escalating rather than polarisation”
Pratāp Rughani – “Design for Dialogue: Valuing Doubt in an Age of Conviction” UAL Social Design Institute publication
https://www.arts.ac.uk/ual-social-design-institute/publications